Sal's Italian Ristorante Case Study

SAL’S ITALIAN RISTORANTE

When Sal Stellino wanted more than just phones and internet for his busy 30+ restaurants, he wanted total control over the communication with his customers. From ensuring customer service, having the ability to change recordings in real time to connection with his Point-of-Sale systems. He turned to Vinix for the right solution.

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Vinix loves Barracuda

Vinix and Barracuda (CUDA:NYSE) have joined forces to bring seamless activation to your Barracuda Phone System! Start setting up your account now, and you’ll be making calls in minutes. Have any questions? Engineers are only a phone call away.

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Vinix Means Communitcaions

Vinix Voice Cloud and Dedicated Internet services. Businesses of all size are discovering the benefits of the Vinix platform and it’s powerful features to leverage productivity in their communications. From SIP Trunking to the latest in Enterprise Hosted PBX features that rival and excel over on-site phone systems – Vinix has the right solution for your business telephone needs.

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Why Choose Vinix

With the Vinix nationwide tier 1 communications network and internet service – Vinix provides crystal clear calls, call reliability and video that other VoIP Providers simply cannot match. With nearly 20 years of telecom experience providing the latest telecom technologies, Vinix delivers the communications that today’s businesses demand.

Crystal Clear Call / Video Quality

High-Definition call quality so clear – You’ll think they’re in the same room with you

Communications Management

The Vinix management interface is a testament to our innovation. Vinix has the easiest and most powerful interface in the telecom industry

Connect Anyway You Want

Connect your existing phone systems, SIP compliant handsets/soft-phones, even integrate your business systems through our REST API!

Complete Cloud

With 7 data centers across the United States and the United Kingdom, the Vinix network is much more than a basic hosted phone system

Use Vinix Your Way

Powerful, easy to setup features that add values to every plan.

Collaboration

y

Voicemail & Greetings

Cloud PBX

Mobility

Call management

Internet Fax

Business SMS

Phone Services

Features Overview


Collaboration

HD video meetings

Host HD video conferences with your co-workers around the world—anytime, anyplace—using your SIP phone, computer, smartphone, or tablet.

Web conferencing

Share from files your desktop, websites, PowerPoint presentations, spreadsheets, and more with team members and customers.

Audio conferencing

You get unlimited audio conference calling with a single company bridge. Each user has their own host and participant access codes, so you can hold conferences whenever you want.


Call Management

Call Forwarding

Always be in the right place at the right time to take calls. Call Forwarding is completely transparent to the caller and makes it possible for your company to be on-call, all the time.

Call Flip

With Call Handoff, you can simply move an ongoing call between your desk phone, mobile phone or softphone. Call Handoff is easy to setup and offers convenience and flexibility for call handling.

Call Screening

Take complete control over who can reach your company. Take calls from particular callers, block specific numbers, and send others directly to voicemail.


Voicemail & Greetings

Visual voicemail
Visual voicemail allows you to easily manage voicemails in your online account, on your PC or Mac, and even on your mobile device with the Vinix mobile app.
Voicemail-to-email
Voicemail-to-email enables you to receive voicemail messages in emails and listen to them on the go.

Phone Services

Secure VoIP service

We provide secure, reliable VoIP service that empowers your workforce to make & receive calls anywhere internet access is available.

Cloud PBX

Auto-Receptionist

Every local or toll-free Vinix number includes Auto-Receptionist, which greets and identifies callers and directs calls anywhere.

Multi-level IVR

Expand your automated attendant with a flexible phone menu that connects to your customers with self-service access.

Call monitoring

Call monitoring is an effective business tool to improve employee performance and productivity. Authorized users can listen in on employee calls with clients to monitor the conversation, provide coaching, and facilitate discussion.


Business SMS

Unlimited texts
No need to use your personal number for texts, Vinix offers the industry’s first professional text solution. Send messages from your business phone number to colleagues, clients, and departments.
Mobile devices
You can use the Vinix mobile app for iPhone® and Android™ to mobilize your company phone system. Use one business number for voice, fax, and now Business SMS.
Texting features
Business SMS seamlessly works across devices—including smartphones, tablets, and computers. Features include number blocking and push and email notifications.

Mobility

Vinix for iOS
With the Vinix mobile app on your iPhone® or iPad®, enjoy your freedom and take your phone system with you, with advanced features such as the industry’s first Business SMS, fax, conferencing, and more.
Vinix for Android
With the Vinix mobile app on your Android™ device, enjoy your freedom and take your phone system with you, with advanced features such as the industry’s first Business SMS, fax, conferencing, and more.

Internet Fax

Internet Fax
Send and receive faxes from your computer, mobile device, Microsoft Office®, cloud storage providers, (such as Dropbox™), and more.

What Our Customers Are Saying

Don’t just take it from us, let our customers do the talking!

“This was just the telecom answer & phone system we were looking for to handle our heavy call traffic (especially the scalability on major holidays). The drag and drop call flow feature makes it super simple to setup and change the auto-attendant settings and call flow as needed. Great staff, knowledgeable and kind. ” Tom Dowd

Watermil Flowers / 1-800-Flowers Distributor of Broward and Palm Beach County

“Great phone system and service all in one. I went from referring Vinix services into my accounts while working In the communications industry, to now using Vinix services for my own business. Vinix PBXs are customizable and flexible to fit my call center’s needs. Solutions that cost twice as much can only do half of the things my Vinix PBX can do. ” Max Frater

The Moving Group of South Florida


Our Partners

Rackspace
Polycom
Barracuda Networks

We might just be the perfect fit for you.

We seek to create long-term relationships built on results.
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